• All children are welcome.
• A baby cot can be provided free of charge, upon request.

 

PET POLICY
We warmly welcome one dog per room, with a maximum weight of 6kg. 

PET HEALTH REQUIREMENTS
Your pet must have up-to-date vaccinations as recommended by a licensed veterinarian. You agree
to provide current vaccination records upon request. Panorama Serenity Suites may ask for this information
at any time during your stay.

PET ETIQUETTE
• Dogs must be well-behaved and should not be left unattended in the room for extended periods.
• Pets are not permitted in spaces, such as restaurants and bars.

HOUSEKEEPING SERVICES
To ensure the safety and well-being of your pet, our housekeeping team will service your room
only when:
• Your pet is not in the room, or
• You are present to supervise your pet

COMPLIANCE NOTICE
We kindly ask all guests to follow these guidelines. In the rare instance of non-compliance, we
may request you to seek alternative accommodations, and a 100% cancellation fee for remaining
nights may apply.